This article outlines the functionality of the order line notes in CSS and will provide the steps necessary for a CSS Administrator to configure this.
Step-by-step guide
Enabling or disabling order line notes:
- After logging into the Customer Self Service application, navigate to zRoles.aspx.
- Select the desired role and navigate to the functions tab
- Find the Enable Order Line Notes setting and set it to 'Yes' or 'No' as desired.
The order line notes functionality is configurable at the Role level only.