Customer Self Service allows site administrators to login as any site user. This is particularly useful when verifying special customer settings, attempting to replicate a user error, or providing other user-specific assistance.

Step-by-step guide

To Login as a Customer:

  1. Navigate to the Login page of the website (/login.aspx).
  2. Enter the email address or user name of the required customer.
  3. Enter your site's 'Global Password' (see Global password for further information).
  4. Hit 'Enter' or click 'Login'.


Related help

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