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We have enhanced the "Show on Mobile?", "Show on Tablet?", and "Show on Desktop?" widget display options.

When you toggle one or more of those device type displays to OFF, icons will display on the widget in the page template to indicate what devices will display (or not) that widget's content. 

Step-by-step guide

This feature is best described through an example: Displaying the Questionnaire widget on the Contact Us Page on Desktop and Tablet devices but not Mobile devices.

1.       Log into your CMS

2.       Navigate to Content → Pages & Templates → Other Pages & Templates

3.       Edit Contact Us Page

4.       We have a Questionnaire widget located in the BottomRightThird zone.

5.       We don't want the Questionnaire widget to display on Mobile devices, so we click on the Common Options tab and toggle Show On Mobile? to OFF.

6.       Save your changes and Exit.

7.       The device icons displayed against the widget tell us on which devices the widget will display or not:

Green: Display

Grey: Do Not Display

8.        We can see the questionnaire on our Contact Us Page on the desktop

9.       But there is not questionnaire on our Mobile device, as expected.

Banner Images

In the case of Banner sliders, you can use the same method to configure a banner image to display on any combination of the device types:

  • mobile + tablet + desktop
  • mobile + tablet
  • mobile + desktop
  • tablet + desktop

The Desktop, Mobile, and Tablet display options in each individual banner file in Banner Maintenance will show you how the image will appear on the relevant device.

1.       Navigate to Content → Banners

2.       In your Banner Maintenance window, select a banner.

3.       Click Edit next to one of your banners.

4.       We are going to display the Tokyo Food banner on Tablet and Desktop device but not a Mobile.

5.       Click Save and Exit.

6.       When you log onto your site from a mobile, you should only see three (3) banners: Coffee, Hamburger, France.

The individual Banner Details: Banner Images settings takes precedence over the Show on <device>? switch in the Banner Slider widget

For instance, in the above screenshot, you have specified that mobile devices won't display the "Tokyo Food" banner. 

If you toggle Show on <device>? to ON for all device types in the Banner Slider widget, the "Tokyo Food" banner image will still not show up on mobile devices.

Banner Details: Banner Images settings override the Banner Slider widget settings.

Additional Information

The new device display toggle options will appear for sites running version 4.15 and above.

Minimum Version Requirements




Self Configurable


Business Function

Behaviour & Personalisation

BPD Only?




Ballpark Hours From CV (if opting for CV to complete self config component)

Contact CV Support

Ballpark Hours From CV (in addition to any self config required)

Contact CV Support

Third Party Costs


CMS Category

 CMS Category