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This guide is for use of non-PRONTO ERP systems only. For PRONTO, see Invoice Reprints (PRONTO).

Overview


Let your B2B customers reprint invoices for all otheir orders online 24/7 - regardless of the entry point (Online, POS, etc).They can do this online without your assistance by:

  1. selecting an invoice and requesting a reprint
  2. entering an email address
  3. selecting a format (.pdf or .csv.)

Invoice reprint requests are sent from the web to your ERP, and then 'printed' using either email2me, or TrueForms Director.

On this page:




Step-by-step guide

  1. In the CMS, go to Settings → Feature Management → Payment & Checkout.

  2. Ensure Invoice Reprint Settings is ON. 


  3. Click Configure.

  4. Toggle ON Enable Generic Invoice Reprints.


  5. Click Save & Exit.



Additional Information


  • Reduces cost to serve by eliminating contact with Accounts Receivable staff for invoice reprints.
  • Ability for end users to get invoice reprints 24 / 7.

Minimum Version Requirements



Prerequisites


See required items.

Self Configurable


Yes

Business Function


Orders

BPD Only?


No

B2B/B2C/Both


B2B

Third Party Costs


$ -


Related help


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