Overview
Credit Card Fee Override allows applicable default surcharge rates in the system to be overriden for credit card payment of account invoices by nominated Roles and/or Users. This feature is available for version 4.17 and higher, and must be switched on and set up by CV Support.
For CV Set Up
When the feature is set up by CV, you supply details about each Override: (i) the Role(s) and User(s) that will have access to the Override, and (ii) the override fee range: minimum and maximum fees (%).
Once Credit Card Fee Override has been set up, at the Pay Accounts page, an applicable user paying an invoice can enter a new percentage rate within a set range. The prerequisites for this feature are:
- the system has an active default rate (0.01% or higher) applicable to the customer (see )
- (? credit card payment is processed by an appropriate eWay method), and
payment of invoices by credit card has been turned on
When the Credit Card Override feature is switched on, the Account Payment page will display if the User or their Role has been set up for an override and the user selects to pay by credit card.
Below is a sample invoice with available payment options.
Notice if you start to enter a credit card number, the surcharge field appears and a 'Charges' line is added in the invoice .
Because the override is on, you can enter a fee (%) within the nominated range when the Override feature was set up. The extra charge will be calculated automatically and displayed in the 'Charges' line in the invoice.
Related help
Additional Information
| Minimum Version Requirements |
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| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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