Overview
Credit Card Fee Override allows default surcharge rates in the system to be bypassed for payment of account invoices by nominated Roles and/or Users.
For CV Set Up
This feature is available for version 4.17 and higher, and must be switched on and set up by CV Support. To assist set up, the following information for each Override should be supplied to CV Support: (i) the Role(s) and User(s) that will have access to the Override, and (ii) the Override fee range: minimum and maximum rate in percentage (%.)
Prerequisites for this feature are:
- an active default rate (0.01% or higher) applicable to the customer (see Payment Gateway and Credit Card Surcharges) is active in the system, and
account payment by credit card is enabled in 'Settings'.
When the Credit Card Override feature is active, in the Pay Accounts page, an applicable user paying an invoice by credit card can override the default rate with one within the Override set range.
Here is a sample invoice with available payment options.
Notice if you select to pay by credit card and start to enter a credit card number, the surcharge field appears and a 'Charges' line is added in the invoice. Because the override is on, you can enter a fee (%) within the Override fee range. The extra charge will be calculated automatically and displayed in the 'Charges' line in the invoice.
Related Help
Additional Information
| Minimum Version Requirements |
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|---|---|
| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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